911 Communications Operator

The Gurnee, IL Police Communications Center provides 24-hour emergency and non-emergency communications support as a consolidated communication center for multiple agencies including Gurnee Police; Gurnee Fire; Zion Police; Zion Fire; Newport Fire Protection District; and Beach Park Fire Department.  The Gurnee Police Communications Center responds to over 145,000 emergency and non-emergency telephone calls per year and dispatches over 100,000 police calls and 14,000 Fire/EMS calls annually.

Key qualities for joining our team: 

  • service orientation and desire to treat the public with tact, courtesy, and respect
  • ability to learn quickly and a desire to be challenged
  • remain calm under conditions that are stressful
  • ability to thrive in a work environment that rapidly changes in the tempo of work activity
  • ability to use sound judgment and act rapidly and decisively in emergency situations
  • communicate effectively orally and in writing

What you can expect:

  • answering 911 calls for assistance – police, fire, emergency medical/rescue
  • working with first responders in the field to transmit vital information
  • using Emergency Medical Dispatch protocol to provide assistance until EMS arrives on the scene
  • using computer-aided dispatch to log calls and information
  • being challenged and rewarded by helping others
  • work in a fast-paced, multi-task oriented role that will test your skills and abilities
  • opportunities to grow and improve through ongoing training

Minimum requirements include:

  • US citizen / legal work authorization;
  • HS Diploma / GED;
  • Ability to accurately type at least 35 wpm

Additional desirable qualifications:

  • Emergency Medical Dispatch (EMD) certification
  • Previous recent experience in police and/or Fire/EMS emergency dispatch; security/security dispatch; emergency medical; military dispatch; or closely related fields
  • Bilingual skills
  • Formal education, certification, or completion of a college-level training program in emergency dispatch

Department Contact Information and Benefits:

Gurnee Police Department

100 N OPlaine Rd

Gurnee, IL  60031

Email:  chrisn@village.gurnee.il.us

Phone Number 847-599-7500, x 7515

Website:  www.gurnee.il.us

Job Posting:  www.gurnee.il.us/jobs

Online Application click HERE

Application Deadline:  First review of applications after June 15, 2022; open until filled

Starting hourly rate  $30.32 / hour ($63,074 annual);  possible higher rate DOQ/E

12-hour shifts; 3-2 / 2-3 on/off rotation with one 8 hour shift

No residency or living radius requirement

Benefits:  Paid time off – vacation, holiday, personal time; Health / Dental / Vision / Life Insurance Plans; Retirement savings options (pension, 457, Roth IRA)

Community Population:  30,706

Communications Center Staff:  19 full time; 2 part-time; 2 Shift Supervisors; 1 Communications Manager

Department Staff:  100 members including sworn officers, sworn supervisory, management, civilian, and Communications Center

Equal Opportunity Employer

Monday, September 26, 2022 77

Dispatcher/Telecommunicator

Clintonville Police Dept

Agency City
Clintonville

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Establish eligibility list
Type of Opening
Part-Time

Responsibilities:

Position Responsibilities

Responsible for operation of telephone and radio communications equipment for transmission and receipt of radio communications between agencies, personnel and the public. Compiles data and maintains daily, monthly and annual records of incoming and outgoing messages, accident reports and investigative reports. Handling of all walk-in customers requesting assistance or service. Dispatch of emergency personnel within the City and outlying area. Account for and record all petty cash transactions on each shift. Receive and record bail bond forfeitures and fines for the courts. Perform all clerical/secretarial duties to allow sworn personnel more time to patrol and handle investigations. Processing and distribution of subpoenas, court referrals, citations and other legal documents relating to law enforcement.

Salary:

Salary Minimum
$17.08
-
Salary Maximum
$20.88
per
Salary Type
Hour
Dependent on Qualifications
Dependent On Qualifications

Benefits:

Benefits
  • Clothing Allowance

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Good verbal and written communication skills
  • React quickly and effectively to stressful situations
  • Minimum Age:
    Minimum Age
    18

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
  • Oral Interviews
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

Contact Information:

Application Contact Name
Dennis Schroeder
Application Contact Title
Captain
Application Contact Agency
Clintonville Police Department
Application Contact Address

35 S. Clinton Ave.
ClintonvilleWI 54929
United States

Phone
Application Contact Phone
(715) 823-3117
Email
Application Contact Email
dschroeder@clintonvillewi.gov

Submit:

Application Requirements
Resume
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