Dispatcher/Telecommunicator

Trempealeau County Sheriff's Office

Agency City
Whitehall

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Establish eligibility list
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

Answers non-emergency, emergency and 911 calls. Independently assesses need and urgency of requests and prioritizes situations. Relays information to various personnel and dispatches emergency response personnel to incident/accident scenes, including law enforcement, firefighters, helicopters, emergency medical personnel and others. Provide basic life support instructions, including CPR following the National Academy of Emergency Medical Dispatch. Provide scene safety instructions to callers who are involved in high risk situations until the first responders or law enforcement officers arrive on scene. Maintain contact with all units on duty; maintain status and location of police, fire, EMS units; inquire, enter, update, interpret, verify, receive and disseminate information from national, state and local law enforcement computer networks as requested by user agencies for missing persons, stolen property, and restraining orders; Run criminal history, check bonds, pill identifiers, CCW, run serial numbers for any items located, monitor several complex public safety radio frequencies: effectively operate the public safety communications system, radio dispatch consoles and other associated equipment. Documents location and details of law enforcement activity including traffic stop, accident, emergency service, fire, hazardous material, and mental crisis situations. Includes dispatching tow company, Emergency Management, Recon, State Patrol, DNR, Hazmat team, highway department, chaplain, funeral home and/or coroner. Operates and maintains radio and telecommunication systems including computer-aided dispatching (CAD) equipment, E911 equipment telephone device for the hearing impaired (TDD), multiple telephone lines, and PC and computer keyboard. Operates TIME System. Enters, modifies, or cancels warrants, restraining orders, and stolen property into the TIME system along with any caution indicators for officer safety. Enters missing person/vulnerable person/juvenile runaway notices into TIME system including elderly with dementia and veterans experiencing service related health conditions. Enters and disseminates Wisconsin Crime Alert Network notifications such as Amber, Green or Silver Alerts. Receives and accurately relays/transcribes information, messages and requests for the Dispatch Center. Enters complaints and other data into State computer databases and in-house computer systems. Retrieves information from computer. Requests ping on phone numbers to help identify suspect/victim location. Performs emergency warning notifications. Provides other agency assistance. Makes contacts between other agencies and county personnel such as initiating alerts for suspects or vehicles. Coordinates meeting locations with agency and local officers. Conducts "fan out" procedures during emergency weather situations. Maintains accurate logs, records and files as required. Maintains daily activity report. Relays information to other employees. Monitors cameras for safety and security of the Communications and Government Centers. Oversees courthouse alarm system, multiple radio frequencies, tower alarms, and generator alarms. Maintains knowledge of current emergency communication policies and procedures and state, national and local dispatch codes, and radio signals. Understands and abides by department policies, procedures and Trempealeau County employee rules as outlined in the Trempealeau County Employee Handbook. Participates in continuing education. Performs clerical and general office functions. Photocopies materials. Operates fax machine. Ability to provide effective credible testimony in courts of law. Maintains confidentiality. Applies customer service skills while responding to public safety needs through professional call-taking and dispatching of public safety services.

Salary:

Salary Minimum
$22.38
-
Salary Maximum
$28.77
per
Salary Type
Hour
Dependent on Qualifications
 

Benefits:

Benefits
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund
  • Number of 10
Other Benefits
  • Flex Spending Account (FSA)

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Vision correctable to 20/20
  • Ability to keyboard/type words per minute:
    Ability to keyboard/type words per minute
    0

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
  • Drug Screening
  • Medical Examination
  • Oral Interviews
Affirmative Action (AA)
 
American Disability Act (ADA)
 
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Lisa Nelson
Application Contact Title
Human Resources Assistant
Application Contact Agency
Trempealeau County Human Resources
Application Contact Address

36245 Main Street
P.O. Box 67
WhitehallWI 54773
United States

Phone
Application Contact Phone
(715) 538-2311 388
Fax
Application Contact Fax
(715) 538-4776
Email
Application Contact Email
hr@co.trempealeau.wi.us

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
Tuesday, January 24, 2023 21

Dispatcher/Telecommunicator

WisDOTourism State Fair Park Police

Agency City
West Allis

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Seasonal

Responsibilities:

Position Responsibilities

POSITION DESCRIPTON Wisconsin State Fair Park Police Department Dispatcher performs a full range of telephone and radio operational duties. The Police Dispatcher is the first line of communication a caller has and plays a key role in ensuring emergency personnel respond appropriately to a scene. EMPLOYMENT TYPE This position is an unclassified, Limited Term Employment (LTE) position within the State of Wisconsin employment system. This is a seasonal position, supporting the annual Wisconsin State Fair. More than 40 hours per week may be required leading up to and during the annual Wisconsin State Fair. Annual hours worked will not exceed 1,039. COMPENSATION The hourly wage for this role is $17.00 per hour. WHO CAN APPLY This position is open to all qualified Wisconsin residents who meet the outlined criteria. ESSENTIAL FUNCTION Answers the phone and talks with callers in order to determine the nature of an emergency Decides on a plan of action and summons officers to react Coordinates the efforts of officers while enroute to the scene Records/documents information relating to an incident for possible use of later investigations Advises individuals of certain actions to take while waiting for help to arrive Contacts other agencies if additional assistance is needed by order of supervisory staff Communicates with officers on scene in order to ensure that a situation or incident is fully resolved Tracks the location of officers responding to a call/incident Answers non-emergency call for assistance Receives requests for information regarding vehicle registration, driving records and warrants, provides pertinent data as a TIME system operator, meeting certification requirements. Operates a variety of communications equipment, including radio consoles, telephones and computer systems Monitors and operates multiple police radio frequencies MINIMUM QUALIFICATIONS The ability to work during the annual Wisconsin State Fair Able to work cooperatively and harmoniously with the public and others Interact courteously with all levels of supervision Ability to understand and apply department protocols that are applicable to the position Communicate effectively both orally and in writing Proficiency in the use and maintenance of equipment applicable to the position Ability to successfully complete all mandatory training requirements applicable to position Education and Employment Requirements: Must have a high school diploma or GED United States Citizen and legal resident of the State of Wisconsin No felony convictions Be at least 18 years of age at time of appointment Must be of excellent moral character Must be able to work during the annual Wisconsin State Fair Must work weekends during the State Fair and other events Pass a background investigation conducted by the Police Department Equipment Used Police radio console portable radios and telephones computer and keyboard printers, copy machine and other office related equipment Physical and Environmental Demands Regular: Police dispatchers work indoors in an office like setting that is nonetheless very stressful. The police dispatcher is required to work long shifts that may span 12 hours or more during an emergency or during the annual State Fair. Requires sedentary work that involves sitting for long periods of time but may involve walking or standing for brief periods of time and requires continual use of a computer keyboard and other peripheral devices. SPECIAL NOTES Candidate must be able to work during the annual Wisconsin State Fair; for 2023 these dates are August 3 – 13, 2023. Prior to appointment to this position, the candidate will be subject to a comprehensive Police criminal background check. The job function, duties, and responsibilities listed above are intended only as general illustrations of various types of work that may be performed. Specific statements of duties not included does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Job/Position descriptions are subject to change by the Chief of Police as the needs of the Wisconsin State Fair Park Police Department job/position requirements change. All state employees must report their COVID vaccination status, whether vaccinated or not and provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment. The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change. TO APPLY Please submit your application, resume and cover letter below. Applications will be reviewed on a first come, first serve basis. The most qualified applicants will be invited to interview. Police Dispatcher Application (click link to download and fill out to attach when applying).

Salary:

Salary Minimum
$17.00
per
Salary Type
Hour
Dependent on Qualifications
 

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Driver's license
  • Good driving record
  • Good physical condition
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No domestic abuse convictions
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Vision correctable to 20/20
  • Minimum Age:
    Minimum Age
    18

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
  • Drug Screening
  • Oral Interviews
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)
 

Contact Information:

Application Contact Name
Denise Meyer
Application Contact Title
Admin Assistant
Application Contact Agency
WI State Fair Park Police Department
Application Contact Address

640 S 84th St
West AllisWI 53214-1438
United States

Phone
Application Contact Phone
(414) 266-7034

Apply By:

Application Deadline

Submit:

Application Requirements
Resume
  • 1