Dispatcher/Telecommunicator

Door County Emergency Management and Communications

Agency City
Sturgeon Bay

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

Operates emergency communications equipment, which receives and dispatches police, fire and emergency medical calls via telephone and electronic dispatch equipment. Also, operates various on-line data entry terminals. Considerable ability to remain emotionally stable during periods of emergency and stress. Ability to extract information from distraught callers. Also, operates various on-line data entry terminals. The Communications Center is a 24/7/365 operation and staff will be required to work nights/weekends/holidays and mandatory overtime. Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected. Responsible for providing truthful and accurate written and verbal communications.

Lateral Transfer Program Details:

Candidates who have completed the "Fundamentals of Emergency Dispatch" through the technical college will be given priority consideration.

Salary:

Salary Minimum
$27.00
per
Salary Type
Hour
Dependent on Qualifications
 

Benefits:

Benefits
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Vacation
  • Wisconsin Retirement Fund
  • Number of 8
Other Benefits
  • Vision Insurance

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Ability to possess a firearm
  • Ability to use all standard law enforcement equipment
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Driver's license
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No domestic abuse convictions
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Vision correctable to 20/20
  • Minimum Age:
    Minimum Age
    18
  • Ability to keyboard/type words per minute:
    Ability to keyboard/type words per minute
    31
Other Qualifications
  • Completion of Fundamentals of Emergency Dispatch course preferred.
  • Able to obtain certification in CPR within 6 months of hire

Education Requirements:

Education Requirements
High school diploma
60 college credits / Associate's degree
Additional Education Information
60 College Credits PREFERRED but NOT REQUIRED

Notes:

Notes
  • Background Check
  • Drug Screening
  • Medical Examination
  • Oral Interviews
Other Notes
  • Candidates chosen will be required to pass a CritiCall test
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Kayla Jennerjohn
Application Contact Title
Human Resources Assistant
Application Contact Agency
Door County Human Resources
Application Contact Address

421 Nebraska St
Sturgeon BayWI 54235
United States

Phone
Application Contact Phone
(920) 746-2305
Email
Application Contact Email
kjennerjohn@co.door.wi.us
Website

Apply By:

Application Deadline

Submit:

Application Requirements
Resume
Agency Application
Tuesday, January 24, 2023 20

Dispatcher/Telecommunicator

WisDOTourism State Fair Park Police

Agency City
West Allis

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Seasonal

Responsibilities:

Position Responsibilities

POSITION DESCRIPTON Wisconsin State Fair Park Police Department Dispatcher performs a full range of telephone and radio operational duties. The Police Dispatcher is the first line of communication a caller has and plays a key role in ensuring emergency personnel respond appropriately to a scene. EMPLOYMENT TYPE This position is an unclassified, Limited Term Employment (LTE) position within the State of Wisconsin employment system. This is a seasonal position, supporting the annual Wisconsin State Fair. More than 40 hours per week may be required leading up to and during the annual Wisconsin State Fair. Annual hours worked will not exceed 1,039. COMPENSATION The hourly wage for this role is $17.00 per hour. WHO CAN APPLY This position is open to all qualified Wisconsin residents who meet the outlined criteria. ESSENTIAL FUNCTION Answers the phone and talks with callers in order to determine the nature of an emergency Decides on a plan of action and summons officers to react Coordinates the efforts of officers while enroute to the scene Records/documents information relating to an incident for possible use of later investigations Advises individuals of certain actions to take while waiting for help to arrive Contacts other agencies if additional assistance is needed by order of supervisory staff Communicates with officers on scene in order to ensure that a situation or incident is fully resolved Tracks the location of officers responding to a call/incident Answers non-emergency call for assistance Receives requests for information regarding vehicle registration, driving records and warrants, provides pertinent data as a TIME system operator, meeting certification requirements. Operates a variety of communications equipment, including radio consoles, telephones and computer systems Monitors and operates multiple police radio frequencies MINIMUM QUALIFICATIONS The ability to work during the annual Wisconsin State Fair Able to work cooperatively and harmoniously with the public and others Interact courteously with all levels of supervision Ability to understand and apply department protocols that are applicable to the position Communicate effectively both orally and in writing Proficiency in the use and maintenance of equipment applicable to the position Ability to successfully complete all mandatory training requirements applicable to position Education and Employment Requirements: Must have a high school diploma or GED United States Citizen and legal resident of the State of Wisconsin No felony convictions Be at least 18 years of age at time of appointment Must be of excellent moral character Must be able to work during the annual Wisconsin State Fair Must work weekends during the State Fair and other events Pass a background investigation conducted by the Police Department Equipment Used Police radio console portable radios and telephones computer and keyboard printers, copy machine and other office related equipment Physical and Environmental Demands Regular: Police dispatchers work indoors in an office like setting that is nonetheless very stressful. The police dispatcher is required to work long shifts that may span 12 hours or more during an emergency or during the annual State Fair. Requires sedentary work that involves sitting for long periods of time but may involve walking or standing for brief periods of time and requires continual use of a computer keyboard and other peripheral devices. SPECIAL NOTES Candidate must be able to work during the annual Wisconsin State Fair; for 2023 these dates are August 3 – 13, 2023. Prior to appointment to this position, the candidate will be subject to a comprehensive Police criminal background check. The job function, duties, and responsibilities listed above are intended only as general illustrations of various types of work that may be performed. Specific statements of duties not included does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Job/Position descriptions are subject to change by the Chief of Police as the needs of the Wisconsin State Fair Park Police Department job/position requirements change. All state employees must report their COVID vaccination status, whether vaccinated or not and provide supporting documentation if vaccinated. Newly hired employees will be required to submit this information within their first two weeks of employment. The State of Wisconsin continues to follow necessary health and safety protocols for COVID. Please visit Division of Personnel Management Coronavirus - COVID-19 (wi.gov) for the most up-to-date information. Guidance may be subject to change. TO APPLY Please submit your application, resume and cover letter below. Applications will be reviewed on a first come, first serve basis. The most qualified applicants will be invited to interview. Police Dispatcher Application (click link to download and fill out to attach when applying).

Salary:

Salary Minimum
$17.00
per
Salary Type
Hour
Dependent on Qualifications
 

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Driver's license
  • Good driving record
  • Good physical condition
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No domestic abuse convictions
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Vision correctable to 20/20
  • Minimum Age:
    Minimum Age
    18

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
  • Drug Screening
  • Oral Interviews
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)
 

Contact Information:

Application Contact Name
Denise Meyer
Application Contact Title
Admin Assistant
Application Contact Agency
WI State Fair Park Police Department
Application Contact Address

640 S 84th St
West AllisWI 53214-1438
United States

Phone
Application Contact Phone
(414) 266-7034

Apply By:

Application Deadline

Submit:

Application Requirements
Resume
  • 1