Dispatcher/Telecommunicator

Sun Prairie Police Dept

Agency City
Sun Prairie

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

• Triage incoming calls to the police department, determining appropriate resources for the caller. Keeps the caller on the line when appropriate to obtain additional information and prioritizes the service requests based upon the nature of the request. Contacts various parties to notify of complaints and/or actions required. • Monitor department's CAD (Computer Aided Dispatching) system for incoming calls from other sources and dispatch appropriately. Maintains an accurate computerized log through the CAD system and enters, retrieves and queries data. • Establishes priority of multiple emergency service requests and assigns personnel in order of availability according to Department procedure. • Operates two-way radio to dispatch calls to patrol/traffic units and receives and communicates information, keeping track of officer locations and duties being performed by each. • Operates the Wisconsin Department of Justice Computer System. This includes running queries on persons, vehicles or property and providing the information to filed units upon request. Makes entries into CIB (Crime Information Bureau) and NCIC (National Crime Information Center) files on persons, vehicles and property. • Enter data for officers, run criminal hx and local checks, advise on open cases and bail conditions. Officers also have the ability to do this from their squad and are requested to do so on calls for service that allow. • Monitors the alarm panels in the dispatch center and takes action within established operating procedures. • Monitors other area Law Enforcement agencies' radio frequencies as well as local Fire, Public Works, Water & Light, Wastewater and school district frequencies. • Records various information compiled during a shift and logs follow up to be done when necessary. This includes referring streetlights or traffic control light outages, or other potentially hazardous conditions that may require additional action by other City departments or outside agencies.

Salary:

Salary Minimum
$22.00
-
Salary Maximum
$29.10
per
Salary Type
Hour
Dependent on Qualifications
 

Benefits:

Benefits
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund

Qualifications:

Qualifications
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • Previous experience
  • React quickly and effectively to stressful situations
  • Ability to keyboard/type words per minute:
    Ability to keyboard/type words per minute
    35

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
Other Notes
  • Audiogram
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Gabriela Alcaraz
Application Contact Title
HR Generalist
Application Contact Agency
City of Sun Prairie
Application Contact Address

300 East Main St
Sun Prairie WI 53590
United States

Phone
Application Contact Phone
(608) 825-0761
Email
Application Contact Email
Galcaraz@cityofsunprairie.com
Website
Application Contact Website

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
Monday, July 04, 2022 81

Communications Center Supervisor

Eau Claire Police Dept

Agency City
Eau Claire

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

The City of Eau Claire is looking for a hardworking individual who wants to take their dispatching career to the next level. The City of Eau Claire is currently accepting applications for a Communications Center Supervisor. The Eau Claire Emergency Communications Center dispatches for all Fire, EMS, and Law Enforcement agencies operating within Eau Claire County. This position is responsible for directing and supervising telecommunicators assigned to the Communications Center, as well as answering, handling, and dispatching calls for police, sheriff, fire, and emergency medical services.

Salary:

Salary Minimum
$29.59
-
Salary Maximum
$34.46
per
Salary Type
Hour
Dependent on Qualifications
 

Benefits:

Benefits
  • Deferred Compensation
  • Dental
  • Education Incentive Pay
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund
  • Number of 8

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Driver's license
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No felony convictions
  • Previous experience
  • Supervisory/Management Experience

Education Requirements:

Education Requirements
Bachelor's degree
Additional Education Information
Degree in management or related field.

Notes:

Notes
  • Background Check
  • Drug Screening
  • Oral Interviews
Other Notes
  • Audiogram
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Kelsey DIttloff
Application Contact Title
HR Specialist
Application Contact Agency
City of Eau Claire
Application Contact Address

203 South Farwell Street
Eau ClaireWI 54701
United States

Phone
Application Contact Phone
(715) 839-4887
Fax
Application Contact Fax
(715) 839-4940
Email
Application Contact Email
Kelsey.Dittloff@EauclaireWi.Gov
Website
Application Contact Website

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
  • 1