Receive requests for emergency and non-emergency services (requests may be in person, via telephone, via radio network or via teletype). Obtain sufficient information to determine the appropriate agency, and if emergency or administrative action needs to be taken. Dispatch and direct emergency personnel, consider call priority, availability and the number and types of personnel needed. Monitor and coordinate departmental and inter-agency activities. Operate, maintain, and validate data in local, state, national, and international computerized criminal justice data bases. Solicit informational responses, coordinate and communicate responses and monitor ongoing activities to upgrade information received by field units as well as to enhance officer safety. Organize, catalog, maintain, and tabulate Departmental files and records. Perform collateral duties and special assignments at the direction or request of Departmental Supervisors. Operate and provide first line maintenance and perform preliminary diagnostics on all telecommunications and office equipment located in the Dispatch Center. Provide on-the-job training for new tele-communicators and other departmental personnel designated for training. Exercise discretion in a manner consistent with Departmental Policy and Procedures. Responsible to and accountable for compliance with Departmental Rules & Regulations, orders, and directives. Access cash register and receive fines and fees, validate checks, and make change as required. Receives and transmits emergency and non-emergency calls.