Dispatcher/Telecommunicator

Waupaca County Sheriff's Office

Agency City
Waupaca

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time

Salary:

Salary Minimum
$20.84
-
Salary Maximum
$21.97
per
Salary Type
Hour
Dependent on Qualifications
 

Benefits:

Benefits
  • Clothing Allowance
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Longevity Pay
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund
  • Number of 9
Other Benefits
  • Birthday as a Holiday

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Ability to use all standard law enforcement equipment
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
  • Drug Screening
  • Medical Examination
  • Oral Interviews
  • Physical Fitness/Agility Screening
  • Psychological Examination
  • Written Exam
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Dana Nelson
Application Contact Title
HR Generalist
Application Contact Agency
Waupaca County Human Resources
Application Contact Address

811 Harding Street
WaupacaWI 54981
United States

Phone
Application Contact Phone
(715) 258-6210
Fax
Application Contact Fax
(715) 258-6330
Email
Application Contact Email
dana.nelson@co.waupaca.wi.us
Website
Application Contact Website

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
Wednesday, June 01, 2022 39

911 Communications Operator

The Gurnee, IL Police Communications Center provides 24-hour emergency and non-emergency communications support as a consolidated communication center for multiple agencies including Gurnee Police; Gurnee Fire; Zion Police; Zion Fire; Newport Fire Protection District; and Beach Park Fire Department.  The Gurnee Police Communications Center responds to over 145,000 emergency and non-emergency telephone calls per year and dispatches over 100,000 police calls and 14,000 Fire/EMS calls annually.

Key qualities for joining our team: 

  • service orientation and desire to treat the public with tact, courtesy, and respect
  • ability to learn quickly and a desire to be challenged
  • remain calm under conditions that are stressful
  • ability to thrive in a work environment that rapidly changes in the tempo of work activity
  • ability to use sound judgment and act rapidly and decisively in emergency situations
  • communicate effectively orally and in writing

What you can expect:

  • answering 911 calls for assistance – police, fire, emergency medical/rescue
  • working with first responders in the field to transmit vital information
  • using Emergency Medical Dispatch protocol to provide assistance until EMS arrives on the scene
  • using computer-aided dispatch to log calls and information
  • being challenged and rewarded by helping others
  • work in a fast-paced, multi-task oriented role that will test your skills and abilities
  • opportunities to grow and improve through ongoing training

Minimum requirements include:

  • US citizen / legal work authorization;
  • HS Diploma / GED;
  • Ability to accurately type at least 35 wpm

Additional desirable qualifications:

  • Emergency Medical Dispatch (EMD) certification
  • Previous recent experience in police and/or Fire/EMS emergency dispatch; security/security dispatch; emergency medical; military dispatch; or closely related fields
  • Bilingual skills
  • Formal education, certification, or completion of a college-level training program in emergency dispatch

Department Contact Information and Benefits:

Gurnee Police Department

100 N OPlaine Rd

Gurnee, IL  60031

Email:  chrisn@village.gurnee.il.us

Phone Number 847-599-7500, x 7515

Website:  www.gurnee.il.us

Job Posting:  www.gurnee.il.us/jobs

Online Application click HERE

Application Deadline:  First review of applications after June 15, 2022; open until filled

Starting hourly rate  $30.32 / hour ($63,074 annual);  possible higher rate DOQ/E

12-hour shifts; 3-2 / 2-3 on/off rotation with one 8 hour shift

No residency or living radius requirement

Benefits:  Paid time off – vacation, holiday, personal time; Health / Dental / Vision / Life Insurance Plans; Retirement savings options (pension, 457, Roth IRA)

Community Population:  30,706

Communications Center Staff:  19 full time; 2 part-time; 2 Shift Supervisors; 1 Communications Manager

Department Staff:  100 members including sworn officers, sworn supervisory, management, civilian, and Communications Center

Equal Opportunity Employer

  • 1