alary 
$23.17 - $26.48 Hourly
Location 
West Allis, WI
Job Type
Permanent full time
Department
Police Department
Job Number
2022-00153
 
 
Closing
5/20/2022 5:00 PM Central
Description

Support West Allis Fire Department and West Allis Police Department as Dispatcher. Dispatchers are responsible for receiving and dispatching recorded emergency and non-emergency requests for police and fire services. Dispatchers handle basic public inquiries and operate police/fire radio communications equipment and telecommunication equipment. Dispatchers must be available to work evenings, weekends, holidays, and long and odd hours when required, and must be exceptional written and oral communicators. If you have a knack for maintaining your composure in stressful situations and the desire to help serve your community, we want to hear from you. Apply Today!

Click Here For Job Flyer (PDF)

Examples of Duties
  • Answer and route emergency and non-emergency calls for service received via telephone.
  • Dispatch and direct emergency personnel, consider call priority, availability and the number/types of personnel needed.
  • Administer emergency medical dispatch instructions through ProQA Priority Dispatch.
  • Monitor all police/fire/EMS units and document their locations or actions, record changes of status; Possess multitasking ability to monitor telephones, radio transmissions, scanner receptions, and conversations.
  • Maintain vast knowledge of the geography of the city, including streets, major intersections, house numbering system, freeways, borders & landmarks.
Click Here For Job Description PDF
Qualifications
  • High School Diploma (or equivalent)  
  • A minimum of two years of experience in administrative support and/or customer service including extensive customer service interaction.
  • Ability to accurately type 35 wpm and basic knowledge of data entry as well as utilizing software in accordance with the needs of the department.
  • Preferred knowledge and proficiency in Microsoft Office Suite programs such as Microsoft Outlook (mail, calendar, tasks), Word (templates, forms, mail merge, reviewing), and Excel; and Adobe Reader.
  • Basic skills in English grammar/writing and math.
  • Experience working in team environments as well as in diverse backgrounds.
Method of Selection & Supplemental Information

The selection method will consist of one or more of the following: prescreen, interview, written tests, or other assessment methods.  

Agency
City of West Allis
Address
7525 W. Greenfield Ave.

West Allis, Wisconsin, 53214
Phone
414-302-8270
Sunday, May 15, 2022 17

Dispatcher/Telecommunicator

West Milwaukee Police Dept

Agency City
West Milwaukee

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time
Part-Time

Responsibilities:

Position Responsibilities

The primary function of the clerk/dispatcher is to receive and dispatch emergency and non-emergency requests for police, fire, and emergency medical services. Clerk/dispatchers handle public inquires at the transaction window; accept payments for fines, stipulations, bails, parking permits, licenses, etc. They operate police radio communications and all TIME System telecommunications equipment and monitor municipal lock-up facilities via closed circuit television.

Salary:

Salary Minimum
$22.53
-
Salary Maximum
$28.88
per
Salary Type
Hour
Dependent on Qualifications
Dependent On Qualifications

Benefits:

Benefits
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Paid Holidays
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund
  • Number of 11

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Driver's license
  • Good driving record
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No felony convictions
  • React quickly and effectively to stressful situations
  • Minimum Age:
    Minimum Age
    18

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
  • Drug Screening
  • Medical Examination
  • Oral Interviews
  • Residency Required
  • Written Exam
Other Notes
  • Residency 20 mile from Village hall with exceptions on a case by case review
Affirmative Action (AA)
Affirmative Action (AA)
American Disability Act (ADA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Holly Young
Application Contact Title
Lead Clerk/Dispatcher
Application Contact Agency
West Milwaukee Police Department
Application Contact Address

4755 W Beloit Rd
West MilwaukeeWI 53214
United States

Phone
Application Contact Phone
(414) 645-2151
Fax
Application Contact Fax
(414) 645-8162
Email
Application Contact Email
holly.young@westmilwaukee.org
Website

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
  • 1