Dispatcher/Telecommunicator

Brodhead Police Dept

Agency City
Brodhead

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Type of Opening
Full-Time

Responsibilities:

Position Responsibilities

The 9-1-1 Public Safety Dispatcher is an entry level civilian position, which performs emergency and non-emergency dispatching of police, fire and emergency medical service personnel, as well as other City departments. The duties and responsibilities of this position involve, but are not limited to, answering 9-1-1 calls, through professional information gathering determining the nature of the call, whether a response is necessary and what type of assistance or information is needed. If a response is necessary the Public Safety Dispatcher assigns the proper agencies to the call for service, maintaining proper logs and paperwork of all units dispatched and additional resources requested. Public Safety Dispatcher are also responsible for retrieving and accurately relaying to requesting agencies information contained in the local, state and national computer systems, and for entering and maintaining law enforcement data in the appropriate computer system(s). In addition Public Safety Dispatchers perform a wide variety of administrative, customer service, building security and clerical functions. These duties and responsibilities require the application of sound judgement and self-initiative in the interpretation of policies, procedures and laws. The 9-1-1 Public Safety Dispatcher performs their duties and responsibilities under the general direction and supervision of the Public Safety Dispatch Supervisor.

Salary:

Salary Minimum
$18.00
-
Salary Maximum
$23.43
per
Salary Type
Hour
Dependent on Qualifications
Dependent On Qualifications

Benefits:

Benefits
  • Clothing Allowance
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund
Other Benefits
  • Shift differential pay for working afternoons and nights.
  • Personal holiday provided for good attendance.
  • Initial training provided, along with continuing educational opportunities.

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Ability to use all standard law enforcement equipment
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Driver's license
  • Good driving record
  • Good physical condition
  • Good verbal and written communication skills
  • Knowledge and skills in operating computer systems
  • No domestic abuse convictions
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Vision correctable to 20/20
  • Minimum Age:
    Minimum Age
    18
  • Ability to keyboard/type words per minute:
    Ability to keyboard/type words per minute
    25
Other Qualifications
  • Ability to actively listen to others for an understanding of their needs and situations.
  • Ability to assertively control conversations in order to quickly and accurately gather pertinent information, and be able to communicate this information professionally and precisely to the proper recipient.
  • Ability to maintain objectivity in the decision making process.
  • Ability to deal with people in a consistent manner; ability to detach from callers' emotions, yet project an image of empathy.
  • Ability to develop and maintain excellent customer service skills.
  • Ability to read and understand written correspondence, memoranda, directives, etc.
  • Ability to report events and information in writing legibly and accurately, using proper English.
  • Ability and willingness to accept criticism and/or discipline; the ability and willingness to accept responsibility for actions.
  • Ability to learn and apply new information; the ability to handle a variety of rapidly flowing information at once; the ability to remember numerous details.
  • Ability to adjust to new or unique situations, and the ability and willingness to show initiative in completing work assignments.
  • Ability to act in a mature, dependable fashion; ability and willingness to maintain dependable work habits such as reporting to work on time, with little prompting and intervention.
  • Ability to work all shifts of a 24-hour per day period and be available work extend shifts, or for emergency call-in overtime.
  • Ability to represent the organization to other agencies and citizens with a courteous, helpful, accurate and business like attitude in all telephone and personal contact.
  • Ability and willingness to respect private, confidential information.
  • Ability to operate standard office equipment, computers, fax, etc.
  • Ability to use word, excel, & outlook programs.
  • Position description available upon request.

Education Requirements:

Education Requirements
High school diploma
Additional Education Information
G.E.D. accepted.

Notes:

Notes
  • Background Check
  • Drug Screening
  • Medical Examination
  • Oral Interviews
  • Psychological Examination
  • Vision Examination
  • Written Exam
Other Notes
  • Indicate on the top of the application "Dispatch".
  • DO NOT complete essay questions in Section 6 of DJ-LE-330.
  • NOTICE: late, facsimile, electronically signed or unsigned applications will not be accepted.
Affirmative Action (AA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Chris P. Hughes
Application Contact Title
Police Chief
Application Contact Agency
Brodhead Police Department
Application Contact Address

1004 W. Exchange Street
Brodhead, WI 53520
United States

Phone
Application Contact Phone
(608) 897-2112
Email
Application Contact Email
bhpd@brodheadpolice.com
Website

Apply By:

Application Deadline

Submit:

Application Requirements
Resume
Saturday, September 11, 2021 19

Dispatcher/Telecommunicator

Twin Lakes Police Dept

Agency City
Twin Lakes

,

Agency State
Wisconsin

Reason for Announcement:

Applications are now being accepted to
Fill vacancy
Establish eligibility list
Type of Opening
Full-Time
Part-Time

Responsibilities:

Position Responsibilities

A Dispatcher is responsible for dispatching police, fire, and EMS to various incidents throughout the Village of Twin Lakes. Responsible for answering emergency and non-emergency calls from the public. Multi-tasking and computer knowledge is vital. This position works shifts including nights, weekends, and holidays. Competitive benefits package.

Salary:

Salary Minimum
$19.86
-
Salary Maximum
$22.36
per
Salary Type
Hour
Dependent on Qualifications
Dependent On Qualifications

Benefits:

Benefits
  • Clothing Allowance
  • Deferred Compensation
  • Dental
  • Health Insurance
  • Life Insurance
  • Longevity Pay
  • Sick Leave
  • Vacation
  • Wisconsin Retirement Fund

Qualifications:

Qualifications
  • Ability to handle several tasks simultaneously
  • Ability to perform essential functions of this position
  • Able to work evenings, weekends, and holidays
  • Clear and concise speech
  • Good verbal and written communication skills
  • No felony convictions
  • React quickly and effectively to stressful situations
  • U.S. citizen
  • Vision correctable to 20/20
  • Minimum Age:
    Minimum Age
    18

Education Requirements:

Education Requirements
High school diploma

Notes:

Notes
  • Background Check
  • Drug Screening
  • Oral Interviews
  • Written Exam
Affirmative Action (AA)
American Disability Act (ADA)
Equal Opportunity Employer (EOE)

How to Apply:

Contact Information:

Application Contact Name
Katie Hall
Application Contact Title
Captain
Application Contact Agency
Twin Lakes Police Department
Application Contact Address

920 Lance Dr
Twin Lakes, WI 53181
United States

Phone
Application Contact Phone
(262) 877-9056
Fax
Application Contact Fax
(262) 877-2699
Email
Application Contact Email
hall@twinlakespolice.org

Apply By:

Application Deadline

Submit:

Application Requirements
Agency Application
  • 1